Ok, I assume that you wanted to view your MMS message, but failed due to some circumstances.
I understand your feeling and you’re so mad about it. Relax and take a deep breath.
To make things simple, refer to the guide I’ve made for:
If you have time, you can always refer to Maxis FAQs for Non-MMS Phones
Receive Picture or Video Messages with Non-MMS Phones.
If your mobile phone is not MMS compatible, you will not be able to send or receive MMS on your mobile phone.
However we do not discard MMS sent to you. You will be able to view them on Maxis MMS Gallery, where an SMS notification with a password will inform you to logon to www.maxis.com.my/mms.
All you need to do is:
# Log in with your Maxis mobile number 60 12XXXXXXX and password given via SMS notification.
# Click on “Inbox” and select the video message attachments received.
# Click on the picture/ video message attachment from the relevant senders.
* Note that a multimedia player (e.g Quick Time version 6.3 from www.quicktime.com) is needed in your PC to view the video message from MMS Gallery.
maxis.com.my/mms viewing problem using Firefox
If you encounter this problem while using Mozilla Firefox:
- just click the Or you can add an exception.
- Just click “Add Exception” button if you see “You should not add an exception if you are using an internet connection that you do not trust completely or if you are not used to seeing a warning for this server.”
- Click “Get Certificate”
- Click “Confirm Security Exception”
maxis.com.my/mms viewing problem using Internet Explorer
If you encounter this problem while using Internet Explorer:
- You can see an error saying:
There is a problem with this website’s security certificate.
The security certificate presented by this website was not issued by a trusted certificate authority.
The security certificate presented by this website has expired or is not yet valid.
The security certificate presented by this website was issued for a different website’s address.
Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue to this website.
Click here to close this webpage.
Continue to this website (not recommended).
- Click the “Continue to this website (not recommended)”
- A Security Warning popup box will showed up.
- Click “Yes”
Maxis still sucks big time
Still got problem and unhappy, please contact Maxis Customer Service.
When you have a question or a problem, just call Maxis Customer Service Numbers. You’ll always find a friendly and helpful Customer Care Consultant available (I didn’t say that, they put it in their website) to offer you the world-class customer care that you’ve come to expect from Maxis.
Enquiries & Assistance for any Maxis service
Dial 123 from any Maxis phone or 1 800 82 1123 from any other phone 24 hours a day, 7 days a week. You may also fax to 03 74922950. Contact us at +60374922123 if you are abroad.Fault Repair
Dial 1202 from any Maxis phone or 1 800 82 1202 from any other phone.
Stolen SIM Card/ Mobile Phone
Dial 123 from any Maxis phone or 1 800 82 1123 from any other phone 24 hours a day, 7 days a week. You may also fax to 03 74922950
Dial 1 800 821 222 from any phone. You need to register for this service at a Maxis Centre near you.
Dial 1 800 821 228 from any phone.
Maxis Consumer Solutions
Feedback/Enquiries via Email
You may also find these Maxis URL useful and relevant:
Quoted from Wikipedia:
Maxis Communications Berhad is a leading mobile phone service provider in Malaysia. It was started in the year 1995. It uses the dialling prefix identifier of “012″ and “017″. Their mobile services are provided over the 900 & 1800 MHz GSM band and as July 2005, the 2100 MHz UMTS band.
Maxis provides a variety of mobile communication products and services. They offer prepaid call plans, monthly subscription plans, global roaming, MMS, WAP (over both GSM and GPRS), Residential Fixed Line services, Broadband Internet plans, and as of early 2005, 3G services to both prepaid and postpaid subscription customers.
For business customers, Maxis offer VSAT services (satellite based communications) and BlackBerry based mobile services besides regular services. Maxis also provides an online Music store for its customers to download multimedia content.
Maxis most popular service is its prepaid brand Hotlink, which currently serves over 8 million customers in Malaysia. They are currently heavily promoting a new IDD 132 service, which offers discounted calls to landlines in selected countries, at a rate of 20 sen (roughly 6 US cents) per minute which is, at certain times for many subscribers, even cheaper than a local call.
Maxis is currently involved in a price war with its competitors (particularly DiGi) in the prepaid SIM market which has driven its Hotlink starter pack prices down to RM6 (about USD$1.2).
There are several high profile celebrities who have signed on as spokespersons for Maxis, including big names such as Siti Nurhaliza, all the Akademi Fantasia‘s stars, along with many other local celebrities.
Currently, Maxis is the default carrier for the iPhone 3G.
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